Welcome to Secret Detective Agency. By booking or using our investigation services, you agree to the following terms and conditions.
The agreed service charges must be paid as discussed before the investigation starts. Work will begin only after payment confirmation.
All payments made to Secret Detective Agency are non-refundable. Once a service is booked and payment is made, the amount cannot be refunded under any circumstances.
Charges are based on the service duration agreed at the time of booking.
For example, if you hire our team for 7 days and the investigation is completed successfully within 2 days, the charges will still apply for the full 7-day period. The remaining amount will not be refunded.
If the required information or investigation results are obtained before the agreed service period ends, the case may be closed early. However, this will not change or reduce the agreed service charges.
Once an investigation has been confirmed and payment has been received, cancellation by the client will not qualify for a refund.
Investigation results may depend on the nature of the case, available information, circumstances, and other factors. We cannot guarantee a specific outcome in every case.
We respect the privacy and confidentiality of our clients and handle case-related information with care.
All investigation activities will be conducted subject to applicable laws and regulations. We do not undertake requests that require unlawful activities.
Secret Detective Agency reserves the right to update or modify these Terms & Conditions when required. Updated terms will be applicable from the date of publication.
By booking our services or making payment, the client confirms that they have read, understood, and accepted these Terms & Conditions, including our No Refund Policy.
For any questions regarding these terms, please contact Secret Detective Agency before booking our services.
